Conn3ct acquires ICR Speech Solutions & Services

London, UK June 24th 2020, Conn3ct, a leading global communications partner, announces today that it has acquired ICR Speech Solutions & Services Limited, a highly specialised speech application development company in interactive voice response (IVR) and next generation speech bot technology. The acquisition serves as a key development in Conn3ct’s M&A strategy by adding important skills and intellectual property in IVR, critical to delivering the ultimate customer experience. IVR is a critical technology in contact…

Source: RealWire
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